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Alertswiss in Easy Language: the decisive test comes in an emergency

Alertswiss now offers messages in Easy Language. Whether speed, expert review and clear instructions for action come together will be decisive for its impact.

When a siren wails, a storm threatens or an evacuation becomes necessary, every minute counts. Official information then has to be more than correct. It also has to be understood quickly by as many people as possible. This is exactly where a new Alertswiss function comes in: the app now offers messages in Easy Language.

That is more than an additional text channel. In an emergency, information must be understandable, technically accurate and timely at the same time. The federal government's media briefing on 20 October 2026 is meant to explain the new function. Whether it proves itself under time pressure and in complex situations will only become clear in real use.

Smartphone mit Warnsymbol neben Notfallradio als Symbolbild für verständliche Warnmeldungen
Symbolbild: Notfallinformationen müssen schnell und verständlich sein. · KI-generiertes Symbolbild · JournalPlus

Understandability is part of civil protection

According to the federal government, hundreds of thousands of people in Switzerland find reading difficult. Add to that people with cognitive impairments, people with little experience of the standard language and people who process complex information less well in a stressful situation. For them, whether a warning is understandable helps determine whether they can act correctly.

A message can be technically correct and still miss its purpose. Anyone who cannot place an instruction may not know whether to avoid an area, leave a building, close windows or turn to the radio and official channels. Easy Language is therefore not a comfort feature. It can help ensure that official instructions reach more people.

Alertswiss is a central channel of civil protection. The website and the app bundle information, warnings and behavioural instructions during events in Switzerland. They complement sirens and the dissemination of urgent warnings via radio. Precisely because several channels work together, the statements they carry must be unambiguous and consistent.

Easy Language is not simply shorter German

Easy Language is often confused with short sentences. It follows its own rules, however: difficult terms are avoided or explained, sentence structures are simplified and information is broken down in a way readers can follow. The guide issued by the Federal Office for the Equality of Persons with Disabilities assigns Easy Language to level A1 or A2 of the European reference framework.

For warning messages, that is demanding. Terms such as 'precautionary evacuation', 'risk of contamination' or 'official assessment of the situation' cannot simply be left out. Their meaning has to be preserved without overwhelming readers with technical language. A clear order helps: What happened? Who is affected? What should I do now? Where do I find reliable updates?

The EBGB guide therefore requires a regulated process for drafting and review. Content generated exclusively with artificial intelligence may not be labelled as Easy Language. For Alertswiss this matters particularly: a misleading simplification can, in the worst case, lead to the wrong behaviour.

From a prepared emergency plan to a current alert

Alertswiss already provides an emergency plan in Easy Language. It helps households to set down contacts and meeting points, plan supplies and prepare for a crisis. A current event message, by contrast, makes different demands.

An emergency plan can be developed carefully and reviewed repeatedly. A message about an ongoing event, on the other hand, has to be produced quickly, fit the local situation and convey the same reliable instructions across all channels. It must make clear whether a danger is immediate, which area is affected and which action takes priority.

That is precisely the test for the new function. What decides its usefulness is not the mere existence of an accessible format, but its quality under real operating conditions. The more urgent an event, the less room remains for ambiguous or contradictory wording.

The decisive questions remain open

The federal announcement confirms the new function but does not explain every detail. It does not show, for example, which languages are available, whether all types of message are covered and how quality is assured before publication. The announcement also gives no details on the share of automated procedures.

These questions are not marginal. Accessible warnings need clear responsibilities between the authorities that trigger a message, the technical system and specialists in Easy Language. Speed must not come at the expense of understandability, and careful review must not delay urgent instructions for action.

For the general public in Switzerland the consequence is already practical today: install Alertswiss, follow the official information and prepare a personal emergency plan. For the authorities, the new function marks the start of the more demanding task: to implement accessibility in such a way that it is not merely visible but provides reliable orientation in an emergency.

Sources

Federal government: media briefing on the introduction of Easy Language in Alertswiss admin.ch/de/mediengespraech-einfuehrung-von-leichter-sprach…

Federal Office for the Equality of Persons with Disabilities: guide for administrations on producing information in Easy Language ebgb.admin.ch/dam/de/sd-web/ZHKNDzIYahOc/Leitfaden%20Leicht…

Alertswiss: emergency plan in Easy Language https://www.alert.swiss/de/vorsorge/notfallplan.html

Federal Office for Civil Protection: alerting and information https://www.babs.admin.ch/de/alarmierung-und-information

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