Federal Government Increases Reliance on External IT Providers
Federal Administration Plans Stronger Collaboration for Digitalization

The Federal Administration is considering strengthening its cooperation with external IT service providers. This increased focus on external IT providers is a key aspect of the federal government's current digitalization strategy. The initiative aims to modernize digital infrastructure and boost efficiency within the administration.
Digitalization Strategy with External Partners
The federal government is increasingly relying on external expertise to advance digital transformation. Collaboration with IT service providers aims to close internal skill gaps and facilitate access to modern technologies. The administration intends to utilize external partners particularly for large-scale projects and specialized applications.
The strategy encompasses various areas: from the development of digital services to the maintenance of existing systems, and the introduction of new technologies such as cloud solutions and artificial intelligence. The federal government is thus responding to the growing demand for IT capacities and the shortage of skilled professionals in public administration.
Focus on Costs and Control Mechanisms
The intensified cooperation raises questions about its financial implications. While outsourcing can reduce costs in the short term, it can lead to dependencies in the long term. The Federal Administration must ensure that collaboration remains cost-effective and does not incur excessive expenses.
Data security and data protection are also central. When awarding IT services, high security standards must be guaranteed. Sensitive government data requires special protective measures that must be contractually defined. Control over critical systems must not fully transfer to external providers.
Risks and Opportunities of IT Outsourcing
Collaboration with specialized service providers offers both potential and risks. On the one hand, working with specialized providers enables access to modern expertise and more flexible resources. On the other hand, there is a risk that the administration could lose its own competencies and become dependent on a few providers.
Switzerland is not the only country relying on external IT service providers. IT outsourcing is also a topic of discussion in other European countries. Different approaches are evident: while some countries focus on local providers, others collaborate with international corporations. The balance between self-sufficiency and external support remains a challenge.
It remains open how the Federal Administration will shape the selection of service providers and which specific projects will receive priority. The question of training its own IT specialists within the administration must also be addressed in parallel with the outsourcing strategy. The coming months will show how the intensified cooperation proves itself in practice.



