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Dental Products from Temu: How Safe is Direct Import for Swiss Dentists?

Temu in the Dental Chair: Rules for Directly Importing Dental Products.

Dentalware von TEMU
Bild: open AI

Dental products from China are a topic in Switzerland. According to industry service Inside Paradeplatz, some dental practices order consumables and instruments directly via platforms like Temu and AliExpress. The Swiss Dental Association SSO confirms that such distribution channels are used "occasionally".

The actual prevalence of direct procurement cannot be quantified. Reliable figures on the proportion of Swiss dental practices regularly purchasing via such platforms are unavailable.

Why Temu and AliExpress are of Interest

The reason is clear: Numerous dental instruments and other products are often significantly cheaper on international online platforms than from established dental suppliers.

According to Inside Paradeplatz, dental suppliers report declining sales. Smaller practices, in particular, sometimes purchase directly from China. These statements, however, rely on individual industry representatives and are not supported by comprehensive statistics.

The actual price advantage for professional medical devices also remains unclear. A lower purchase price does not automatically mean a treatment should be cheaper: material is only one part of the cost of a dental procedure.

Clear Rules Apply to Medical Devices

Therefore, it is not decisive whether a product was bought from Temu, AliExpress, or a Swiss dental supplier. Legal requirements for medical devices apply regardless of the distribution channel.

Swissmedic points out that medical devices may only be placed on the market, made available on the market, or put into service once the prescribed conformity assessment procedure has been successfully completed. Switzerland generally does not have an official approval procedure for medical devices, unlike for medicinal products.

A CE-marked medical device can generally be placed on the market in Switzerland under legal conditions. It is therefore crucial whether the specific product meets the applicable requirements and if the necessary documentation is available.

Who Bears Responsibility for Direct Purchases?

Here, the legal situation is more complex than it first appears. A dental practice obtaining a medical device from abroad is not automatically an importer in every case.

Swissmedic distinguishes between placing a product on the market and direct use by a healthcare institution. If a practice imports a CE-compliant medical device from abroad and uses it directly itself, without making it available on the Swiss market, it is not considered an importer according to Swissmedic's Medical Devices Ordinance.

However, this does not mean that the practice has no obligations. Healthcare institutions must ensure that medical devices are used correctly and maintained according to regulations. Additional requirements may apply depending on the product and specific case.

A New Register Since July 2026

The introduction of swissdamed is particularly relevant. Since July 1, 2026, certain medical devices must be registered in Switzerland. A transitional period for product registration applies until the end of 2026.

The database operated by Swissmedic aims to increase transparency. Registered product data is publicly accessible. Responsible economic operators such as manufacturers, authorized representatives, and – where applicable – importers can also be traced.

Special rules apply to imported products. According to Swissmedic's definition, an importer is a person or company established in Switzerland who places a product from abroad on the Swiss market. Under the relevant conditions, imported products must be linked to the responsible economic operator.

Who Controls Dental Practices?

Different tasks must also be distinguished concerning control. Swissmedic is responsible for the market surveillance of medical devices. The cantons also have their own tasks, including the reprocessing and maintenance of medical devices by applying professionals.

The Canton of Zurich demonstrates that dental practices are indeed controlled. The cantonal medicinal product control carried out a total of 491 inspections in 2025 in establishments dealing with medicinal products and medical devices. This expressly included medical and dental practices.

Therefore, a complete lack of control cannot be claimed. Rather, it remains unclear how systematically the origin and procurement of individual dental products are checked during such inspections.

How Significant is the Risk to Patients?

Based on the information known so far, it cannot be concluded that dental products from Temu or AliExpress are generally unsafe. Similarly, there are no reliable figures to prove a major safety problem in Swiss dental practices.

The actual problem, therefore, lies less with the name of the platform and more with whether a specific medical device meets the prescribed requirements and if its origin and conformity are traceable.

However, this is difficult for patients to assess. They generally do not know which supplier or manufacturer a specific instrument or material comes from.

What Does This Mean for Patients?

Therefore, patients should not assume that treatment with a cheaply purchased product is automatically problematic. It is crucial that the dental practice complies with applicable regulations and uses suitable medical devices.

The trend towards direct purchases via international platforms nevertheless raises a legitimate question: How transparent is the supply chain for medical devices used directly in Swiss practices?

According to currently available information, some practices use such platforms. However, how widespread this trend is and whether it actually leads to a relevant safety problem cannot be definitively assessed at present.

Sources

  • Inside Paradeplatz: "Temu products in the mouth: Swiss dentists shop in China", September 3, 2026
  • Swissmedic: Market access for medical devices and in vitro diagnostic medical devices
  • Swissmedic: Procurement of medical devices in healthcare institutions
  • Swissmedic: swissdamed – Registration and database for medical devices
  • Swissmedic: Obligations of importers and other economic operators
  • Canton of Zurich: Medical devices and market surveillance
  • Canton of Zurich: Annual Report 2025 of the Cantonal Medicinal Products Control

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